SMS Terms & Consent Disclosure
How transactional and marketing text messages differ, and how to stop them.
- Version:
- v1.0
- Effective date:
- Not yet set
- Last updated:
- Draft
DRAFT — ADMIN REVIEW REQUIRED
This document is an internal working draft prepared by Nest Pointe staff. It has not been reviewed by an attorney. It is published for review purposes only and does not constitute legal advice.
Current status
SMS marketing is not currently active. Nest Pointe is not sending marketing text messages as of the effective date of this disclosure. This document describes the terms that will apply when SMS is enabled, and consent collected in advance will only be used under these terms.
Transactional messages
Transactional messages relate to a transaction you started: order confirmation, payment issues, shipment and tracking updates, pickup appointment reminders, freight scheduling, auction outcome and payment deadline notices, and support replies. If you give us a mobile number for an order or pickup, we may use it for those messages.
Marketing messages
Marketing messages promote inventory drops, auctions, Academy programs, and offers. We send marketing texts only to people who have given express written consent by affirmatively opting in — a separate, unchecked checkbox. Consent to marketing texts is never a condition of purchase.
Message frequency and cost
Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
STOP
Reply STOP to any marketing message to opt out. You will receive one confirmation that you have been unsubscribed, and no further marketing texts. Opting out of marketing does not stop transactional messages about an order you placed; to stop those, contact support, though it may delay order updates.
HELP
Reply HELP for assistance, or contact us through the site's support form.
Your number
We do not sell mobile numbers. Numbers are shared only with the messaging provider that delivers the messages on our behalf. You can ask us to delete your number from marketing lists at any time.
Eligibility
You must be at least 18 and the account holder or authorized user of the number you enroll.